This Cancellation Policy outlines how and when customers may cancel scheduled laundry services with EZ Laundry.
We encourage timely communication to ensure smooth operations.
Orders can be canceled free of charge if the cancellation is made before the scheduled pickup time.
If cancellation is requested after pickup has already been initiated or completed, the order cannot be canceled.
Customers may cancel an order through the mobile app, website, or by contacting customer support directly before pickup.
EZ Laundry reserves the right to cancel or reschedule orders due to operational issues, weather conditions, or unforeseen circumstances. Customers will be notified promptly in such cases.